Delete Account

These instructions describe the deletion behavior currently implemented in the app. Authentication deletion and deletion of all account-linked content are not the same operation.

How to Delete Your Account from the App

Open the Instapaw app on your device.
Go to your profile (Profile tab).
Open Settings (gear/settings icon in the profile screen).
Tap “Delete Account”.
Read the warning, then tap “Delete” (not Cancel).
Confirm deletion:
- If you signed up with email and password: Enter your current password, then tap “Confirm Delete Account”.
- If you signed in with Google: Tap “Continue with Google”, sign in with Google again when prompted, then your account will be deleted.
- If you signed in with Apple: Continue with Apple reauthentication when prompted. The app attempts to revoke the Apple authorization before deleting the Firebase Authentication account.
After successful confirmation, your Firebase Authentication account is deleted and you are signed out.

Note: Self-service authentication deletion is performed in the Instapaw mobile app. It does not automatically establish that every profile field, post, media object, message, shared record, moderation record or backup has been removed. Use the request path below for additional account-linked data.

Request Review or Deletion of Additional Data

To request access, correction, review or deletion of additional account-linked data, contact instapaw.official@gmail.com, preferably from the email address linked to the account. Describe the request without sending a password, one-time code, precise animal location or other unnecessary sensitive information.

We may need to verify identity and clarify which records are involved. Whether information is deleted, anonymised or retained depends on the implemented data flow, shared-record integrity, safety and abuse-prevention needs, legal obligations and the final approved Privacy Policy. This draft does not promise a deletion period that the production system does not enforce.

What Happens After Deletion?

The app deletes the Firebase Authentication user after successful reauthentication.
Before that deletion, it makes best-effort attempts to disable the current notification token and clear the current rescue-location record.
Authentication deletion does not automatically delete every Firestore document, Storage object, post, message or shared community-care record.
Public feeding-achievement links and generated artifacts follow their separate revocation and account-cleanup workflow.
Additional deletion or anonymisation is handled through the verified request process and any implemented lifecycle or legal-retention rule.

Contact Us

If you have questions about account deletion or data retention, please email instapaw.official@gmail.com.